Generative AI First Chatbots: Revolutionizing SMEs and Corporates


  • Save 30% support administration workload
  • Boost engagement by 30%
  • Gain Deep Insights – Advanced analytics improve customer understanding & decision-making
  • Ensure Data Privacy & Compliance –
    GDPR-compliant AI chatbot technology

The team has supported us excellently in implementing an AI assistant showcase with its profound expertise and AI platform. We look forward to further collaboration.


— Viseca Payment Services


The Challenge of Customer Interaction

Traditional chatbots often fail to meet expectations, providing generic responses that frustrate users and reduce engagement. Businesses need AI-driven assistants that understand, adapt, and personalize interactions for more impactful conversations.

How Companies Benefit from AI Chatbots

New          

24/7 Customer Support

Policy & Directive Chatbots

Internal Knowledge Assistant

Resident Assistant

Research Assistant

IT Helpdesk Automation

AI Learning Assistants

HR Chatbots

New Title               

AI Assistants for Scalable, Intelligent Customer Interaction

Before:


  • Traditional chatbots fail to deliver engaging, context-aware, personalized interactions
  • Frustrated customers and inefficient support. Standard Automation lacks adaptability, real-time learning, and human-like responsiveness.
  • No agent capabilities for SMEs – Scaling customer engagement remains a challenge.

After:


  • Next-Gen AI Assistants & Virtual Avatars – Enable real-time, human-like interactions.
  • Multi-Channel Support – Web, chat, phone, XAR, VR, AR for seamless cross-platform engagement.
  • Process Optimization with Autonomous Agents
  • Self-Onboarding & Scalable Deployment supports all departments effortlessly.
  • Scalable to any use case: From customer service to internal knowledge retrieval and coaching assistants

Generative AI First Chatbots

  • Context-aware personal asisstant for business-specific use cases
  • Automates actions based on customer intent
  • Real-time response generation and intent recognition

Data-Driven Customer Interaction

  • Sentiment analysis and engagement tracking
  • Personalized customer experiences (CX)
  • KPI performance dashboards for data-driven decisions

Multilingual for Global Reach

  • Supports 60+ languages, including Swiss German & regional dialects
  • Context-adaptive translations for accuracy & cultural relevance

Integration and Internal Knowledge

  • Configure knowledge access for different user levels
  • Omni-channel support: web, mobile, voice
  • Scalable deployment with automated updates and maintenance

Results That Redefine Customer Experience

100%

Response Time and High-Quality Answers

  • Deliver 24/7 real-time responses to customer queries.
  • Reduce resolution time (ART) and improve customer satisfaction (NPS).

30%

Cost Savings

  • Automate repetitive tasks and reduce human intervention.
  • Achieve up to 30% lower operational costs while maintaining high service quality.

25%

Enhanced Lead Conversion

  • Use intelligent, data-driven conversational flows to qualify and convert leads.
  • Boost conversion rates by 25% with AI-enhanced interactions.

100%

Scalable and Secure

  • Seamlessly handle thousands of simultaneous conversations without downtime.
  • Support peak-time demands & business growth with secure hosting & compliance.

Your Questions Answered

  • How long does it take to set up a chatbot?

    The setup typically takes a few minutes.  You can configure data sources and several options on the platform itself

  • Can chatbots integrate with our existing tools?

    Yes, our chatbots seamlessly integrate with CRMs, helpdesks, and custom systems through APIs.

  • Do the chatbots require retraining for updates?

    Our agentic AI continuously learns and adapts to new scenarios, minimizing manual retraining efforts.

  • What if customers prefer speaking to a human?

    Our bots include smart handover capabilities to ensure smooth transitions to human agents when necessary.

Goodbye Frustrations,

Hello Seamless Conversations

Stop wasting time with outdated, rigid systems. With our AI-powered chatbots and agentic solutions, deliver personalized, intuitive, and 24/7 support that keeps your customers engaged and your teams focused on what matters most. It’s time to redefine what customer interaction can achieve.